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Impartiality Commitment

At IQMC, impartiality is a fundamental principle that underpins the credibility and reliability of all our social compliance audit and SLCP verification activities. We are fully committed to ensuring that all audit and verification decisions are objective, evidence-based, transparent, and free from any undue commercial, financial, or other influences. The value of IQMC’s work is founded on the trust placed in our social audits and SLCP verifications conducted under the IQMC Code of Conduct (COC / LGIW), SLCP framework, and C-TPAT frameworks.

To safeguard impartiality, IQMC actively identifies, evaluates, and manages potential conflicts of interest. All social audit and SLCP verification personnel operate with professional independence and are required to comply with defined ethical and impartiality requirements applicable to social compliance assessments and verification activities.


Guiding Principles

IQMC adheres to the following principles across all social audit processes:
  • Impartiality and Independence – Ensuring unbiased, fact-based, and objective audit outcomes
  • Professional Competence – Engaging qualified and experienced social auditors
  • Accountability – Taking responsibility for audit decisions and professional conduct
  • Openness and Transparency – Providing fair and non-discriminatory access to social audit services
  • Confidentiality – Safeguarding client and worker information with integrity
  • Responsiveness to Complaints and Concerns – Addressing issues promptly, fairly, and effectively
  • Ethical Business Practices – Conducting all activities honestly and responsibly
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IQMC maintains oversight mechanisms and periodic internal reviews to ensure impartiality is consistently upheld. All personnel involved in social audits and SLCP verification activities are made aware of their responsibility to identify and report any potential threats to impartiality without fear of retaliation. Where necessary, appropriate corrective actions are implemented to preserve audit and verification integrity.

Our impartiality framework is reviewed periodically to remain aligned with applicable social compliance requirements, stakeholder expectations, and industry best practices, ensuring continued trust and credibility in our SLCP verification services, COC (LGIW), and C-TPAT social audit services.
Any concern or complaint related to impartiality or ethical conduct may be reported to:ethics@iqmcglobal.com

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